Once the first time set up process is complete, your device will generate an ID number that is used to identify the device to be remotely controlled. If you’re prompted, install the AddOn to enable remote connections to your device. This varies by the device manufacturer and handset model, so this may not affect your phone.
If you’re prompted, you will need to install the prompted AddOn to enable the remote access. The app will now launch the “remote control feature”. You can just swipe through them and click “Done” at the end to access the app properly. When you first open the app, you’ll see a few introductory screens. Install one of the remote access apps from the Play Store. On the device that you wish to connect to, install either the QuickSupport or Host app through the Play Store. This means it doesn’t require the app to be open or need a user to confirm a connection request. However, this app, is designed for unattended use. TeamViewer Host, available here, can also be used to allow remote connections to the device. Just be aware that if the QuickSupport app closes, it will not be possible to access the device remotely again until it is reopened. TeamViewer QuickSupport, available here, can be used to allow remote connections to the device. This app doesn’t allow remote control of the device it’s installed on, only the remote control of other devices. This is useful if you want to control the Android device from another mobile device.
TeamViewer for Remote Control, available here, is used exclusively to connect to other devices.
The first step is to ensure that you install the correct one. There are multiple TeamViewer mobile apps, all of which are available for free. TeamViewer is a well-respected remote access tool that supports many different platforms.
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